Q: What is the Affordable Connectivity Program?
A: In November 2021, Congress passed the infrastructure bill where $14.2 billion was set aside to help low-income consumers connect to high-speed Internet and pay their
monthly bills. Eligible households with active internet service with Cox will receive up to $30 off their monthly bill based on their current internet service, or up to $75 if you
live in a tribal area. Eligible households can also receive $100 subsidy toward a laptop or desktop computer.
Q: What services does the Affordable Connectivity Program cover?
A: The ACP can help qualified households pay for connectivity services such as internet and wireless plans with data. The Affordable Connectivity Program is limited to one
monthly benefit per household.
Q: Who is eligible for the Affordable Connectivity Program?
A: Please note: the program will stop accepting new applications and enrollments after February 7, 2024. ACP eligibility requirements include:
– Already receive a Lifeline Benefit, or
– If your household income is 200% or less than the Federal Poverty Guidelines. See the “Based on Your Income” table. The Federal Guideline is based on your household size
and state.
Or participate in any of these Federal Assistance programs:
– Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
– Medicaid
– Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
– Supplemental Security Income (SSI)
– Federal Public Housing Assistance (FPHA)
– Veterans Pension and Survivors Benefit
– Free and Reduced-Price School Lunch Program or School Breakfast Program, including at U.S. Department of Agriculture (USDA) Community Eligibility Provision schools in the 2019-20, 2020-21, or 2021-22 school year
– Received a Federal Pell Grant in the current award year
Or participate in any of these Tribal Assistance programs:
– Bureau of Indian Affairs General Assistance
– Head Start (only households meeting the income qualifying standard)
– Tribal Temporary Assistance for Needy Families (Tribal TANF)
– Food Distribution Program on Indian Reservations
Terms & Conditions
Access from Xiber is a low cost program for home internet service to eligible limited income households who participate in the Affordable Connectivity Program, Supplemental Nutrition Assistance Program (SNAP), and Supplemental Security Income (SSI) for California residents, National School Lunch, or with a household income below 200% of federal poverty guidelines. Eligible households who qualify and enroll in the Affordable Connectivity Program and Access from Xiber can receive internet at no charge with Xiber Internet plans (768K-100M) and w/Xiber Fiber (100M only). A Wi-Fi gateway/modem and installation included at no charge. Xiber Internet: Subj. to Internet Terms of Service at https://xiber.com/residential-tc.
The Affordable Connectivity Program is a federal government benefit program operated by the Federal Communications Commission that lowers the price of eligible service up to $30/mo., or up to $75/mo. on Tribal Lands. The benefit is not transferable to other consumers. Only eligible consumers may enroll in the program. Only one benefit is allowed per household and the benefit may only be applied to one service, regardless of service provider. If the program ends, you transfer your benefit to another service provider, or you are no longer eligible for the program, regular plan rates will apply. Xiber reserves the right to remove the monthly discount at any time. If your monthly service charge is $0 after the discount, you must use your service every 30 days, or the discount will be removed. Eligibility: To apply for ACP, you must enter your eligibility information into the National Verifier at www.affordableconnectivity.gov, then Call 1-866-986-0963 with your application ID (Lifeline customers do not need an application ID) and enroll in the ACP with Xiber for your eligible internet service to complete your enrollment. To be eligible for ACP, you must show, to the National Verifier, with documentation as needed, that your household income is at or below 200% of Federal Poverty Guidelines for a household of that size; or that at least one member of the household participates in a qualifying federal assistance program (Medicaid, Lifeline, Supplemental Nutrition Assistance Program, Supplemental Security Income, Federal Public Housing Assistance, The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC), or Veterans and Survivors Pension Benefit); or receives benefits under a certain Federal free and reduced price lunch program or school breakfast program, or is enrolled in a school or school district that participates in the Community Eligibility Provision (“CEP); or received a Federal Pell Grant in the current award year; or, if on Tribal Lands, participates in certain Tribal-specific federal assistance programs. Xiber does not determine ACP eligibility. For more details, visit https://www.getinternet.gov/apply?id=acp&ln=RW5nbGlzaA%3D%3D
Find Out Whether You Are Eligible
Back to the main ACP page
A: In November 2021, Congress passed the infrastructure bill where $14.2 billion was set aside to help low-income consumers connect to high-speed Internet and pay their
monthly bills. Eligible households with active internet service with Cox will receive up to $30 off their monthly bill based on their current internet service, or up to $75 if you
live in a tribal area. Eligible households can also receive $100 subsidy toward a laptop or desktop computer.
Q: What services does the Affordable Connectivity Program cover?
A: The ACP can help qualified households pay for connectivity services such as internet and wireless plans with data. The Affordable Connectivity Program is limited to one
monthly benefit per household.
Q: Who is eligible for the Affordable Connectivity Program?
A: Please note: the program will stop accepting new applications and enrollments after February 7, 2024. ACP eligibility requirements include:
– Already receive a Lifeline Benefit, or
– If your household income is 200% or less than the Federal Poverty Guidelines. See the “Based on Your Income” table. The Federal Guideline is based on your household size
and state.
Or participate in any of these Federal Assistance programs:
– Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
– Medicaid
– Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
– Supplemental Security Income (SSI)
– Federal Public Housing Assistance (FPHA)
– Veterans Pension and Survivors Benefit
– Free and Reduced-Price School Lunch Program or School Breakfast Program, including at U.S. Department of Agriculture (USDA) Community Eligibility Provision schools in the 2019-20, 2020-21, or 2021-22 school year
– Received a Federal Pell Grant in the current award year
Or participate in any of these Tribal Assistance programs:
– Bureau of Indian Affairs General Assistance
– Head Start (only households meeting the income qualifying standard)
– Tribal Temporary Assistance for Needy Families (Tribal TANF)
– Food Distribution Program on Indian Reservations
Terms & Conditions
Access from Xiber is a low cost program for home internet service to eligible limited income households who participate in the Affordable Connectivity Program, Supplemental Nutrition Assistance Program (SNAP), and Supplemental Security Income (SSI) for California residents, National School Lunch, or with a household income below 200% of federal poverty guidelines. Eligible households who qualify and enroll in the Affordable Connectivity Program and Access from Xiber can receive internet at no charge with Xiber Internet plans (768K-100M) and w/Xiber Fiber (100M only). A Wi-Fi gateway/modem and installation included at no charge. Xiber Internet: Subj. to Internet Terms of Service at https://xiber.com/residential-tc.
The Affordable Connectivity Program is a federal government benefit program operated by the Federal Communications Commission that lowers the price of eligible service up to $30/mo., or up to $75/mo. on Tribal Lands. The benefit is not transferable to other consumers. Only eligible consumers may enroll in the program. Only one benefit is allowed per household and the benefit may only be applied to one service, regardless of service provider. If the program ends, you transfer your benefit to another service provider, or you are no longer eligible for the program, regular plan rates will apply. Xiber reserves the right to remove the monthly discount at any time. If your monthly service charge is $0 after the discount, you must use your service every 30 days, or the discount will be removed. Eligibility: To apply for ACP, you must enter your eligibility information into the National Verifier at www.affordableconnectivity.gov, then Call 1-866-986-0963 with your application ID (Lifeline customers do not need an application ID) and enroll in the ACP with Xiber for your eligible internet service to complete your enrollment. To be eligible for ACP, you must show, to the National Verifier, with documentation as needed, that your household income is at or below 200% of Federal Poverty Guidelines for a household of that size; or that at least one member of the household participates in a qualifying federal assistance program (Medicaid, Lifeline, Supplemental Nutrition Assistance Program, Supplemental Security Income, Federal Public Housing Assistance, The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC), or Veterans and Survivors Pension Benefit); or receives benefits under a certain Federal free and reduced price lunch program or school breakfast program, or is enrolled in a school or school district that participates in the Community Eligibility Provision (“CEP); or received a Federal Pell Grant in the current award year; or, if on Tribal Lands, participates in certain Tribal-specific federal assistance programs. Xiber does not determine ACP eligibility. For more details, visit https://www.getinternet.gov/apply?id=acp&ln=RW5nbGlzaA%3D%3D
Find Out Whether You Are Eligible
Back to the main ACP page
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