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Reviewing and Correcting Personal Information
You may contact Xiber to review the personal information we have collected from you or to request corrections to your personal information, please contact email@example.com for any data access questions or requests, call (888) 366-2211 or mail request to 3500 Depauw Blvd., Suite 1042 Indianapolis, IN 46268, Attention: Legal Department.
Please read the information below to learn more about our data collection policies and practices.
Types of Information That May Be Collected
How Information Is Collected
How We Use The Information Collected
With Whom Your Information May Be Shared
Links to Other Websites
A Special Note For Parents Concerning Privacy
Right to Withdraw Consent
TYPES OF INFORMATION THAT MAY BE COLLECTED
Information You Provide Us: When you contact us by phone, email, postal mail or when you visit certain portions of the Website, we may ask you to provide us with specific information, including:
Individual information such as your name, user-name, internal identifier, government issued identification, picture, biometric data, age, race, national or ethnic origin, languages spoken, browsing behavior, call logs, links clicked, gender identity, geographic locale, income bracket, etc.
Indirect information such as your email address, physical address, telephone number, IP address, Mac address, browser fingerprint, country, GPS coordinates, room number, etc.
Information We Collect on Your Behalf: To properly serve you as a Xiber Customer, we may store your publicly-available data, including:
Thought information such as your opinions, intentions, interests, favorite foods, colors, likes, dislikes, music, passwords, PIN, mother’s maiden name, etc.
Social information such as your job titles, salary, work history, school attended, certifications, social status, marital status, religion, political affiliations, communications meta-data, telephone recordings, voice mail, email, family structure, siblings, offspring, marriages, friends, social connections, relationships, associations, group memberships, etc.
Ownership information such as income bracket, credit card number, bank account, purchases, sales, credit, income, loan records, transactions, taxes, purchases and spending habits, credit records, credit worthiness, credit standing, credit capacity, cars, houses, apartments, personal possessions, etc.
Site and Xiber Network Usage Information
We may receive and store certain types of Internet usage information whenever you visit the Website or any other destination over the Xiber Network, such as your landing page, order of pages viewed, and other click stream data. See “IP Addresses and Click Stream Data” section below.
HOW INFORMATION IS COLLECTED
Registration: In order to participate in Xiber Network and also in certain features of the Website, such as receiving electronic versions of Xiber Invoices and notifications, you may be asked to complete a registration form and provide personal information; you may also be asked to choose a username and password and possibly establish your electronic communications preference profile in order to take advantage of the features located on these restricted portions of the Website. Registration is voluntary; however, you do have to register in order to participate in the Xiber Network. Registration requires the disclosure of certain personal information to us; however, you can control how we use that information by contacting us as specified above and specifying how you would or would not like your personal information shared.
OPT IN AND PUBLICATION DELIVERY MANAGEMENT
By providing your email address, you are opting in to receive information from Xiber and its subcontractors providing any of the Services to you. You may choose not to receive these kinds of emails by opting out (unsubscribing) by sending a request to firstname.lastname@example.org.
IP Addresses and Click-Stream Data: We may collect Internet Protocol (“IP”) addresses and/or click-stream data. An IP address is a number associated with the service through which you access the Internet, like your ISP (Internet service provider) or your company. Standing alone, your IP address is not personal information. However, we may combine this information with personal information. Click-stream data is information collected by our computers when you request certain pages from the Website. Click-stream data may include such information as the page viewed, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analyzed, this data helps us analyze how visitors arrive at the Website and how users are using the Xiber Network, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.
Transaction Information: If you conduct a financial transaction on our Website, such as buying Services, we will ask you to complete an order form that will request certain information from you, including contact information, demographic information and financial information. We will use this information to complete the transaction that you have requested, i.e., to deliver the information, products or other services that you order, and to send you an invoice (if necessary). For your protection, such information is collected and processed through encrypted means.
HOW WE USE THE INFORMATION COLLECTED
As applicable, the information you provide to us may also be used to:
Contact you about the Xiber Services or the Website;
Contact you relating to your subscription or user status;
Confirm or fulfill an order you have made;
Send you print or electronic publications about Xiber;
Monitor or improve the use of the Website or the Xiber Network;
Monitor compliance with the Acceptable Use Policy;
Maintain network and Website security; and
WITH WHOM THE INFORMATION MAY BE SHARED
At times, we may share your personal information with others for various purposes. The following outlines the ways in which your information may be shared with others and the ways in which you may opt-out of having your information shared:
Our Agents: We may employ other businesses, certain services and individuals to perform functions on our behalf. Examples include fulfilling orders, sending email, Website analysis, analyzing data, providing multi-channel TV services, providing marketing assistance, processing credit card payments, and providing customer service. They may have access to personal information needed to perform their specified functions, but may not use it for their own purposes, such as sending you or your friends marketing offers about their products or services.
Administrative or Legal Process: Your personal information may be transferred to third parties without notice to you in order to comply with Applicable Law, law enforcement agencies, to protect our rights, or protect the rights of other users of the Website.
LINKS TO OTHER WEBSITES
We use reasonable measures to protect personal information that is stored within our servers, and we restrict access to such information to those employees and agents who need access to perform their job functions, such as our customer service personnel and technical staff. However, please note that we cannot guarantee the security of this information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time. For additional information about the security measures we use on the Website, please contact us at email@example.com.
A SPECIAL NOTE FOR PARENTS CONCERNING PRIVACY
We do not collect any personal information from children under the age of thirteen (13) on the Website. If in the future, we decide to collect personal information from children, we will do so in compliance with the Children’s Online Privacy Protection Act of 1998 (15 U.S.C. 6501 et seq.) including, without limitation, obtaining necessary parental consent.